Online Booking
Let clients book at 9 p.m. instead of calling at 8 a.m.
Plenty of people would rather pick a time than wait on hold. Online Booking lets clients choose a service and a slot from the options you allow, and every booking arrives in FieldRova as a job ready to dispatch.
Why it helps
Clients book. You stay in control.
Only the jobs you want
Choose the services and technicians that can be booked, the ZIP codes you cover, and the time rules. Nobody books a drain cleaning in a town you do not serve.
Real people, real emails
Clients confirm their email with a code before the booking goes through, which keeps junk requests out of your schedule.
Nothing slips through
The Requests tab lists booked and failed bookings, and opens the job a booking created.
Capabilities
What clients and your office can do
- Choose the services, technicians, ZIP codes and time rules clients can book
- Turn Online Booking on or off for your company
- Clients pick a service and time, verify their email with a code, and enter their details
- Each booking becomes a job you can open and schedule
- A Requests tab with booked and failed bookings, filtered by status, source and date
- Clients confirm, reschedule or cancel from their job link, within your rules
An Owner/Admin sets up Online Booking in Settings.
Setup
Turn it on in four steps
- 1
Set the rules
Pick services, technicians, ZIP codes and time rules, then switch Online Booking on.
- 2
Clients choose a time
They pick a service and slot, verify their email and confirm.
- 3
Review the requests
See what booked, see what failed, and open the job each booking created.
- 4
Dispatch it
Assign the job like any other. The client can confirm, move or cancel from their link.
Give customers a way to book after hours
Set your services and service area, switch Online Booking on and watch requests land on your board.