Industries / Plumbing
Field service software for plumbing companies
A burst pipe at 7 a.m. doesn't wait for your schedule. FieldRova gets the emergency to the right truck, keeps the photos and notes with the job, and turns the quote into an invoice.
Emergency calls
Put the burst pipe at the top of the board
An emergency call lands in the middle of a day that is already full. Create the job, set it to Urgent, and it stands out on the dispatch board and calendar. Look at who is closest to done, assign it, and the technician has the address and client history on the job.
- Urgent jobs are marked on the job card and stay visible while you rearrange the day
- Assign or reassign from the board when a job runs long
- A client's past jobs listed on their record, so nobody asks the same questions twice
Quotes
Give the price at the kitchen table, not tomorrow
Customers decide faster when the number is on the table. Keep your common repairs and parts in the price book, build the estimate from it on the spot, and send it. When the customer approves, the estimate converts to an invoice with the same line items.
- Price book items reused on every estimate, so quotes match from tech to tech
- One step from approved estimate to invoice, no retyping
- Invoice status that shows who has paid and who still owes
In the field
Keep what you found under the sink on the job
The photo of the corroded valve and the note about the shutoff behind the wall are what you need on the next visit, or when a customer disputes the work. Technicians add photos and files to the job and write notes as they go, so the office reads the same story.
- Before and after photos on the job's Files tab
- A running notes log, plus internal notes the customer never sees
- On My Way and Running Late texts sent from the job
- Record the payment against the invoice the day the work is done
Same-day dispatch
Urgent calls get picked out of a full board and assigned in minutes.
Quote to invoice
Estimates built from your price book carry straight onto the invoice.
Job record
Photos, notes and history stay on the job after the truck leaves.
Flat-rate pricing in the price book comes with the Ultimate plan. Estimates built from the standard price book are on every plan. See plans
Answer the next emergency call with a plan
Put your technicians, your price book and your customer list in one place, so the 7 a.m. call gets a truck and a quote instead of a scramble.