Rova Phone
A business line that logs every call and keeps client numbers private
A missed call in July is a lost no-cool job. Rova Phone answers your business numbers with a call flow you design, rings the right people, takes voicemail, and logs every call beside the client and job it belongs to.
Call handling
Set it up once and every call follows it
Calls go where you decide
Set a greeting, a press-1-for-service menu, and what happens after hours or when nobody picks up. Open the flow as a diagram and drag the pieces around.
The right phones ring
Ring a whole group at once, one person at a time, or round robin. Set how long each phone rings, or send the call to an outside number that has to press 1 to accept it.
Technicians never see the client's number
With call masking on, your techs call and text clients through a masking number, so a client's personal cell stays with the office.
Features
What Rova Phone includes
- Quick call flows: greeting, who rings, then voicemail
- Voice menus where callers press a digit for sales, service or voicemail
- Business hours, with a different message after hours
- Call groups that ring all at once, in order, or round robin
- Forwarding to an outside number with press-1 screening
- Voicemail with your own greetings, an unread filter and a retention period
- A call log you can search by status, flow, source and who answered
- Call source tracking, so you know which marketing brought the call
- A blocked list for robocallers and repeat nuisance numbers
- Call masking for technicians
Rova Phone is billed separately from your plan, and our team sets up your numbers with you. Call recording is off. Talk to sales about numbers for your account.
Setup
Four steps to a working number
- 1
Build the flow
Pick the greeting, who rings, and what happens after hours or on no answer.
- 2
Put it on a number
Choose which flow answers each Rova Phone number. Swap it any time.
- 3
Let it ring
Callers reach the group you chose, or a menu sends them to the right place.
- 4
Check what happened
The call log and voicemail show who called, which flow picked up and who answered.
Give every caller somewhere to land
Build your first call flow, or talk to our team about getting numbers for your account.